Privacy Policy & Refund Policy

Privacy Policy

At FAST TRACK TEMPLATES, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our digital products.

Information We Collect

To process your orders and provide a seamless experience, we may collect the following personal information:

• Contact Information: Name, email address, billing address, phone number
• Billing Information: Credit/debit card details and billing address (processed securely via our payment gateway provider)

How We Use Your Information

We use your information solely for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and download links
• Providing customer support
• Sending product updates, newsletters, or promotional offers (you may opt out at any time)
• Responding to your inquiries or feedback

We do not sell, rent, or share your personal information with third parties, except as necessary to complete your transaction (e.g., payment processing). All data is handled with strict confidentiality and in compliance with applicable data protection laws.

Content Usage

By purchasing a template from FAST TRACK TEMPLATES, you grant us the right to use non-personal content (e.g., feedback, testimonials, anonymized usage data) for marketing or product improvement purposes. We do not access or use any personally identifiable content you create using our templates.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. Please review this page regularly to stay informed.

Refund Policy and Satisfaction Guarantee

At FAST TRACK TEMPLATES, we strive to ensure your satisfaction with every purchase. However, due to the digital nature of our products, we maintain the following refund policy:

Refund Eligibility

💾 Instant Delivery: All FAST TRACK TEMPLATES products are delivered digitally within seconds of purchase. Once a download link is accessed, the product is considered delivered and non-refundable.

❌ No Refunds After Download: Due to the nature of digital goods, we do not offer refunds once the product has been downloaded or accessed.

⏱️ Before Download: If you accidentally purchased the wrong item and have not yet downloaded it, you may request a refund within 30 minutes of purchase. Refunds are granted at our sole discretion and only if the download link remains unused.

📅 After 30 Minutes or Download: No refunds, cancellations, or exchanges will be issued after 30 minutes or once the product has been accessed, whichever comes first.

Exceptions

Refunds may be granted at our sole discretion in cases of:

• Duplicate purchases
• Technical issues preventing access to the product (not caused by user error)
• Incompatibility clearly stated in the product description but overlooked

To request a refund, please contact our customer support team with your order details. We aim to resolve all concerns promptly and professionally.

Policy Updates

We reserve the right to modify this Refund Policy at any time. Please check this page for the latest version.